Privacy

9777 Privacy Policy – Your Data, Protected

At 9777, your privacy is not an afterthought. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over it. We keep things straightforward — no legal jargon, no vague language.

Last Updated: 1 January 2025

How 9777 Handles Your Privacy

Six things every 9777 player should know about how we treat your personal data.

256-Bit SSL Encryption

Every piece of data you send to 9777 — from your registration details to your payment information — is encrypted with 256-bit SSL. Your data is unreadable to anyone intercepting it in transit.

We Never Sell Your Data

9777 does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used only to operate your account and improve your experience on the platform.

You Control Your Data

You have the right to access, correct, or request deletion of your personal data at any time. Submit a request through your account settings or contact our support team and we will respond within 30 days.

Minimal Data Collection

9777 only collects the data we actually need to run your account, process payments, and comply with legal obligations. We do not collect data speculatively or for purposes we cannot justify.

Clear Data Retention Limits

We do not keep your data indefinitely. Account data is retained for as long as your account is active and for a defined period after closure. Full retention periods are set out in Section 8 of this policy.

Breach Notification

In the unlikely event of a data breach that affects your personal information, 9777 will notify you within 72 hours of becoming aware of the incident, in line with our data protection obligations.

1 Who We Are

9777 is an online betting and gaming platform operating at 9777-9777.com, serving players in Bangladesh. When this Privacy Policy refers to "9777", "we", "us", or "our", it means the operator of the 9777 platform.

This Privacy Policy applies to all personal data collected through the 9777 website, mobile app, customer support channels, and any other interaction you have with us. It covers all registered players, visitors who browse without registering, and anyone who contacts our support team.

Data Controller: 9777 is the data controller for all personal information collected through this platform. If you have any questions about how we handle your data, contact us at [email protected].

2 Data We Collect

9777 collects only the personal data that is necessary to provide you with a safe, fair, and functional betting experience. Below is a breakdown of the categories of data we collect:

Category Examples When Collected
Identity Data Full name, date of birth, national ID number Registration and KYC verification
Contact Data Mobile number, email address Registration
Financial Data bKash / Nagad / Rocket account number, transaction history Deposits and withdrawals
Account Data Username, password (hashed), account balance, betting history Ongoing account use
Technical Data IP address, device type, browser, operating system Each platform visit
Usage Data Pages visited, games played, session duration, click patterns Each platform visit
Communications Data Support chat logs, email correspondence When you contact support
Note: 9777 does not collect or store full payment card numbers. All financial transactions are processed through bKash, Nagad, and Rocket — we only receive confirmation of payment and the account reference used.

3 How We Collect Data

9777 collects your personal data through the following methods:

  • Direct input: Information you provide when registering, completing KYC verification, making deposits or withdrawals, or contacting our support team.
  • Automated collection: Technical and usage data collected automatically when you visit the 9777 platform, via cookies, server logs, and similar tracking technologies.
  • Payment providers: Transaction confirmation data received from bKash, Nagad, and Rocket when you make a deposit or withdrawal.
  • Identity verification services: Where required for KYC compliance, we may use third-party identity verification providers to confirm the accuracy of the documents you submit.
  • Fraud prevention services: We may receive data from fraud detection partners to help us identify and prevent suspicious activity on the platform.

4 Why We Use Your Data

Every piece of data 9777 collects has a specific, justified purpose. We do not use your data for anything beyond what is described below:

  • Account management: To create, maintain, and secure your 9777 account.
  • Payment processing: To process your deposits and withdrawals accurately and securely.
  • Identity verification (KYC): To confirm your age and identity as required by our operating obligations.
  • Fraud and security: To detect, investigate, and prevent fraudulent activity, money laundering, and unauthorised account access.
  • Customer support: To respond to your queries, complaints, and requests efficiently.
  • Platform improvement: To analyse usage patterns and improve the performance, design, and features of the 9777 platform.
  • Responsible gaming: To monitor betting behaviour and identify players who may need support through our responsible gaming tools.
  • Marketing communications: To send you information about promotions and offers — only if you have opted in to receive them. You can opt out at any time.
  • Legal compliance: To meet our obligations under applicable laws and regulations.

5 Legal Basis for Processing

9777 processes your personal data on the following legal grounds:

  • Contract performance: Processing necessary to fulfil our obligations to you as a registered player — including account management, payment processing, and customer support.
  • Legal obligation: Processing required to comply with applicable laws, including KYC and anti-money laundering requirements.
  • Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
  • Consent: Processing for marketing communications, where you have explicitly opted in. You may withdraw consent at any time without affecting the lawfulness of prior processing.
Your choice: Where we rely on consent as the legal basis for processing, you are always free to withdraw that consent. Withdrawing consent will not affect your ability to use the 9777 platform.

6 Who We Share Data With

9777 does not sell your personal data. We share data only with trusted third parties who help us operate the platform, and only to the extent necessary for those purposes:

  • Payment providers: bKash, Nagad, and Rocket receive the minimum data required to process your transactions.
  • Identity verification providers: Third-party KYC services that help us verify your identity documents securely.
  • Fraud prevention partners: Services that help us detect and prevent fraudulent activity across the platform.
  • Cloud infrastructure providers: Secure hosting and data storage providers who process data on our behalf under strict data processing agreements.
  • Analytics providers: Anonymised or aggregated usage data may be shared with analytics tools to help us understand platform performance.
  • Law enforcement and regulators: Where required by law, we may disclose your data to relevant authorities. We will always seek to notify you of such disclosures unless legally prohibited from doing so.
Important: All third parties who process data on behalf of 9777 are bound by data processing agreements that require them to handle your data securely and only for the purposes we specify.

7 Cookies and Tracking

9777 uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. Cookies are small text files stored on your device when you visit the platform.

We use the following types of cookies:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Functional cookies: Remember your preferences, such as language settings and display options, to personalise your experience.
  • Analytics cookies: Collect anonymised data about how you use the platform — which pages you visit, how long you stay, and which features you use. This helps us improve 9777.
  • Marketing cookies: Used only if you have opted in to receive personalised promotions. These help us show you relevant offers based on your activity on 9777.

You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the 9777 platform, though some features may work less smoothly.

8 Data Retention

9777 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Our standard retention periods are as follows:

Data Type Retention Period Reason
Account and identity data Duration of account + 5 years after closure Legal and regulatory compliance
Financial transaction records 7 years from transaction date Anti-money laundering obligations
KYC verification documents 5 years after account closure Regulatory requirement
Support communications 3 years from last interaction Dispute resolution
Technical and usage logs 13 months from collection Security and analytics
Marketing preferences Until you withdraw consent Consent-based processing

After the applicable retention period expires, your data is securely deleted or anonymised so it can no longer be linked back to you.

9 Your Rights

As a 9777 player, you have the following rights over your personal data. You can exercise any of these rights by contacting our support team at [email protected]. We will respond within 30 days.

Right of Access

Request a copy of all personal data 9777 holds about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete data we hold about you.

Right to Erasure

Request deletion of your personal data where we no longer have a legal basis to retain it.

Right to Restriction

Ask us to pause processing of your data while a dispute or correction request is being resolved.

Right to Portability

Receive your personal data in a structured, machine-readable format to transfer to another service.

Right to Object

Object to processing based on legitimate interests, including direct marketing communications.

How to submit a request: Email [email protected] with the subject line "Data Rights Request" and describe what you would like us to do. We may need to verify your identity before processing the request.

10 Data Security

9777 takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure:

  • 256-bit SSL encryption on all data transmitted between your device and the 9777 platform.
  • Encrypted storage for all sensitive personal and financial data at rest.
  • Access controls that restrict internal access to personal data on a strict need-to-know basis.
  • Regular security audits and penetration testing conducted by independent third-party security specialists.
  • Two-factor authentication available for all player accounts to add an extra layer of protection.
  • Continuous monitoring of platform activity to detect and respond to suspicious behaviour in real time.

While 9777 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.

11 Children's Privacy

9777 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on or use the 9777 platform.

If we become aware that we have inadvertently collected personal data from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on 9777, please contact us at [email protected] so we can investigate and take appropriate action.

12 Changes to This Policy

9777 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify registered players via email or an in-platform notification before the changes take effect.

The date of the most recent update is shown at the top of this page. We encourage you to review this policy periodically. Continued use of the 9777 platform after any update constitutes your acknowledgement of the revised policy.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 9777 handles your personal data, please get in touch with us:

Response commitment: All privacy-related requests are acknowledged within 24 hours and fully resolved within 30 days. For urgent security concerns, contact us via live chat for the fastest response.

Your Privacy Is Safe. Now Let's Play.

Now that you know exactly how 9777 protects your data, join over 500,000 players on Bangladesh's most trusted betting platform. Register in under two minutes and claim your welcome bonus today.

18+ only  ·  Play responsibly  ·  Your data is always protected